Client Information — Your Sanctuary for Healing | Gresham, Oregon
Your experience at Sanctuary for Healing is designed to feel calm, clear, and supportive from the moment you schedule. Below you’ll find important details about appointments, policies, and what to expect.
If you have questions at any point, we’re happy to help you feel confident before your visit. Call (503) 492-5606.
If you have questions at any point, we’re happy to help you feel confident before your visit. Call (503) 492-5606.
Booking & Scheduling
Appointments may be scheduled by using our online booking system, or by calling (503) 492-5606.
If you are unsure which service is the best fit — whether massage therapy, craniosacral therapy, chiropractic care, Reiki, or sound healing — please reach out. Our goal is to make the process simple and supportive.
If you are unsure which service is the best fit — whether massage therapy, craniosacral therapy, chiropractic care, Reiki, or sound healing — please reach out. Our goal is to make the process simple and supportive.
Appointment Policies
To ensure a smooth experience for all clients:
- Please arrive a few minutes early for your session.
- Late arrivals may result in a shortened session to maintain the schedule.
- Sessions are reserved specifically for you; we appreciate timely communication.
Cancellations & No-Shows
We kindly request at least 24 hours notice for cancellations or rescheduling.
Late cancellations or missed appointments may be subject to a charge to cover the reserved time.
We understand that emergencies happen — please contact us as soon as possible if something unexpected arises.
Late cancellations or missed appointments may be subject to a charge to cover the reserved time.
We understand that emergencies happen — please contact us as soon as possible if something unexpected arises.
Payment & Insurance
We value providing quality, affordable care to our clients.
We accept payment in cash, debit or credit card at the time of service.
We do not provide medical billing services.
We are able to accept payments from Health Savings Account debit cards.
We will provide payment invoices for you to submit for reimbursement upon request.
We accept payment in cash, debit or credit card at the time of service.
We do not provide medical billing services.
We are able to accept payments from Health Savings Account debit cards.
We will provide payment invoices for you to submit for reimbursement upon request.
Before Your Visit
To prepare for your session:
- Wear loose, comfortable clothing.
- Arrive hydrated and well-rested.
- Avoid heavy meals immediately before your appointment.
- Inform your provider of any recent injuries, surgeries, or health changes.
What to Expect During Your Session
Each session begins with a brief check-in to understand your needs and goals.
Whether you are receiving massage therapy, craniosacral therapy, chiropractic care, or energy-based services, your care will be tailored to your comfort level.
You will always be treated with respect, clear communication, and professional boundaries.
Whether you are receiving massage therapy, craniosacral therapy, chiropractic care, or energy-based services, your care will be tailored to your comfort level.
You will always be treated with respect, clear communication, and professional boundaries.
Health & Safety Guidelines
We maintain a clean and supportive environment in alignment with current health guidelines.
If you are feeling unwell, we ask that you reschedule your appointment. Your health and the well-being of others are important to us.
If you are feeling unwell, we ask that you reschedule your appointment. Your health and the well-being of others are important to us.
Gift Certificates
Gift certificates are available for purchase and make a thoughtful gift for friends and family.
Please contact us for details or visit our Gift Certificates page.
Please contact us for details or visit our Gift Certificates page.
Ready to Schedule?
Explore all of our healing services → Services